Mobile Banking Privacy Policy

Last updated:  09/15/2026

Moog Employees FCU Mobile Banking (the “App”) helps you manage your money, view your transactions and accounts, making it easy to manage your finances on the go.

The app provides the Services to users on behalf of their financial institution (“Your Financial Institution”) as a service provider.  This Privacy Notice, in combination with relevant privacy notices that Your Financial Institution provides to you (e.g., pursuant to financial privacy laws), informs you of the policies and practices regarding the collection, use and disclosure of any personal information that the app collects from or about users in connection with our mobile application (the “Services”).  The specific capabilities of the Services available to you vary depending on Your Financial Institution.  You can find more information about Your Financial Institution’s privacy policies and your choices at Your Financial Institution’s website or by contacting Your Financial Institution.

Depending on the services offered by Your Financial Institution the app may allow you to:

  • Get real-time balances for accounts

  • Manage your money

  • View your transactions and statements

  • Make transfers

  • Pay your bills and manage billers (see separate Billpay privacy policy)

  • Manage cards

  • Receive alerts

THE TYPES OF INFORMATION THE APP COLLECTS

HOW THE APP USES YOUR INFORMATION

DISCLOSURE OF YOUR PERSONAL INFORMATION

LINKS TO OTHER SITES

YOUR CHOICES REGARDING YOUR INFORMATION

SAFEGUARDS AND RETENTION

We implement reasonable administrative, technical and physical measures in an effort to safeguard the information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure.  Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information.

Federal laws and regulations require the US financial institutions retain original, active and historical records.  Your personal and financial data will be retained for a period of five to ten years, depending on applicable laws, regulations and legitimate business needs.

A NOTE ABOUT CHILDREN

The services are not directed towards individuals under the age of 18, and we do not intentionally gather personal information about visitors who are under the age of 18.  If a child under 18 submits personal information to us and we learn that the personal information is the information of a child under 18, we will attempt to delete the information as soon as possible.

PRIVACY NOTICE UPDATES

This Privacy Notice is subject to occasional revision.  Your Financial Institution may notify you, in their sole discretion, of any material changes in its collection, use, or disclosure of your personal information by posting a notice on the Services.  Any material changes to this Privacy Notice will be effective thirty (30) calendar days following notice of the changes on the Services or immediately where no notice is given.  These changes will be effective immediately for new users of the Services.  If you object to any such changes, you must notify us prior to the effective date of such changes that you wish to deactivate your account.  Continued use of the Services following notice of any such changes (or use of the Service after any such changes) shall indicate your acknowledgement of such changes.

CONTACT US

If you have any questions or complaints about this Privacy Notice or The App’s data collection or processing practices, or if you want to report any security violations to us, please contact us by email at:  info@moogfcu.com or by mail at:

Moog Employees Federal Credit Union
7181 Seneca Street
East Aurora, NY 14052